mynetx

Messenger problems: Sign-in errors 80072ee2 and 80072efd and their solution

This post sheds light on how to solve Windows Live Messenger errors 80072ee2 and 80072efd occurring on sign-in. You can fix them by configuring the firewall and checking your proxy settings.

  • Windows FirewallConfiguring your firewall
    • You are using Windows XP?
      • Click Start, Control Panel, Windows Firewall.
      • Switch to the Exceptions tab.
      • Check if the entry Windows Live Messenger is checked. If it is not, click the checkbox so the check mark appears.
      • Confirm your changes by clicking OK.
    • If you are using Windows Vista or Windows 7…
      • Click Start, Control Panel.
      • Choose Allow program or feature through Windows firewall.
      • Switch to the Exceptions tab.
      • Check if the entry Windows Live Messenger is checked. If it is not, click the checkbox so the check mark appears.
      • Confirm your changes by clicking OK.
  • Checking your proxy settings
    • Open Internet Explorer.
    • Click Tools, Internet options…
    • Switch to the Connections tab, and click the LAN settings button.
    • If the option Automatically detect settings is checked, uncheck it.
    • Click OK to confirm your changes.
  • More advanced tips on these error codes are available in the Messenger support space.

If these tips did not solve your 80072ee2/80072efd issue, please contact the Windows Live support at http://support.live.com/.

Source:
http://messengermaximal.spaces.live.com/Blog/cns!40F43EC9BA81D814!6080.entry
http://messenger-support.spaces.live.com/blog/cns!8B3F39C76A8B853F!13953.entry