mynetx: Technogran, it is nice to meet you again.  This time, let’s talk about Windows 7.

Technogran: Okay, fire away!

mynetx: First of all: Are you running the new Windows currently?

Technogran: Yes I am.  I am using my bought copy of Windows 7 Home Premium.

mynetx: How would you judge the setup?  Was it fast, or rather slow?  Did you run an upgrade?

Technogran: Yes I did an upgrade this time from Vista Home Premium.

mynetx: What had your first computer been like—which Windows edition had it been running?

Technogran: My very first computer used Windows XP.

mynetx: Have you been running the Windows 7 beta version or the release candidate?

Technogran: Up until recently I was using the beta version of Windows 7.

mynetx: What were your first thoughts when you got to see Windows 7 in action?

Technogran: I loved it, but then I loved Vista as well.  I think there are some brilliant new things in Windows 7 though.

mynetx: How does the new Windows enhance the experience that users of Windows Vista or even Windows XP have?

Technogran: Oh that’s easy!  Ease of use when connecting anything up to the computer such as your printer, camera, mobile phone etc., you don’t even need the discs with the drivers on.  It’s so much easier now, and also easier to set up your Xbox 360 with media center for sharing all your pictures etc.  I could never EVER get that to work in XP!

mynetx: How does all this relate to Windows Live, in your opinion?

Technogran: Windows 7 is the first OS that really uses Windows Live in a meaningful way.  You are encouraged to make use of the Windows Live Essentials suite in tandem with the new operating system and they work so well together, that anyone who doesn’t use them is missing an awful lot in my opinion.

mynetx: What is your favorite feature in Windows 7?

Technogran: Ohhh, that’s a toughie!  Hmm, let me see, well it will have to be the taskbar I suppose if I can only choose one.  It works exactly how I like my taskbar to work, in fact you could almost imagine that the Windows 7 team had come and asked me personally how I wanted my taskbar to work!  All my programs visible to use in one click even if I am surfing online, right click and there just one click away is all your recent usage in each program or application, it’s brilliant!

mynetx: Windows 8 planning has already started.  What are your favorite wishes?

Technogran: Hmm, that’s a toughie and I think that they are going to be hard pressed to improve on Windows 7.  I would like to see everything in the OS including the virus/malware checker oh, and also they should include a really good screen grabber more capable than the snipping tool.  Similar to how Snag It works.

mynetx: Do you know about a Windows tip that not everybody might already know?

Technogran: Not really.  All of them seem to have been covered by everyone else.  It’s been one of the most hotly tipped OS’s ever!

mynetx: Wonderful!  Thank you for your time. =)

Technogran: That’s okay mynetx, thank you for feeling that I was worth interviewing.

Now, compare this idea to the second popular idea: Cloud computing. Cloud computing is using multiple servers for accessing your data anywhere and anytime you need them. However, serving your files and data on many parallel locations requires much energy, as many servers need to be powered. For example, Windows Live SkyDrive is a cloud service—you don’t need to know which of the servers in Microsoft’s data center is actually holding your data and where they are located. They are just there when you need them.

Is the cloud green?

mynetx: Please tell me a bit about yourself. Is your life directly or indirectly involved with Windows Live?

Lance: I go by the name of Salem. I’m 22 right now, originally from South Africa (the country, not Southern Africa); however I am currently residing in the Cambridgeshire in the UK. My life doesn’t directly involve Windows Live actually—in fact, I consider myself rather new to the whole MSN/Windows Live community.

mynetx: New? Since when are you in the Live business? Tell me a bit about your history with it…

Lance: Okay, maybe not “New”; I just see myself as new to the whole community when I compare how long some people have been involved. I first started using MSN software in 2003 when I first moved to the UK from South Africa. As can be expected, the first MSN software application I used was MSN Messenger, that’s when I first became a regular user at least. I tried a couple of times before that back in South Africa to chat to my relatives in the UK, but due to terrible internet access (high cost and unreliable) I was only ever able to sign-in twice. (OK, maybe it wasn’t a South Africa-wide internet issue, maybe just our budget ISP. [laughes])

But yeah, I really got into it in 2003. Don’t ask me what version I used, I can’t remember if it was MSN Messenger 6.2 or 6.5, but somewhere around there. I applied to take part in MSN Messenger Beta testing (thinking I’d never get in) back in, I think, 2004. To my surprise, I got in…

mynetx: Do you think the Windows Live team cares for their users’ demands? Why?

Lance: I think people (Messenger users) can be very demanding. Well, Windows Live users can, too; but I’m saying Messenger users as it is by far the most used Windows Live product. Users can be very demanding: wanting things, and expecting to get a feature, just because they ask for it. Yet again, it can be kind of frustrating when specific suggestions/demands get made over and over and over again, and they are just dismissed by the developers.

I think it is easy for the casual users to demand things and not fully understanding the behind-the-scenes work that needs to be done to satisfy that demand.

mynetx: What might be the motivation behind dismissing user’s suggestions, especially when they are made really frequently (example: tabs)?

Lance: Haha, yes, tabs was one of the suggestions I was thinking about. I honestly don’t know, but I think the most likely reason would be, as I mentioned before, the scale of the work involved in getting it to work. However, considering that even a third-party developer (like Patchou) can get it working well enough in an add-on, surely Microsoft can get it working in their own software.

mynetx: Well, the Messenger Plus! creator, Patchou, is just one person and is able to implement it…

Lance: Yes, it is certainly possible. I think of the most frequent suggestions, tabs would be one of the easiest to reliably implement (compared to something like polygamy, the ability to sign-in to multiple accounts from one client).

mynetx: Use your fantasy: how do you think Messenger will look like within the next five years? What new features could it present?

Lance: Wow, really difficult question! I would like to see Silverlight/WPF used more. I mean it is Microsoft’s own technology, yet they are not using it.

mynetx: Like in the Twitter desktop client “blu”, you mean?

Lance: I have not heard of blu myself, will need to look it up!

mynetx:

Lance: I just mean, Messenger needs a total visual overhaul. I like the different look they introduced in the first beta of the renamed Messenger (from MSN to Windows Live), the orange one. I think many people complained at first about it because it was so “different” (people don’t like changes) so Microsoft reverted back to a GUI similar to previous versions.

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mynetx: Wasn’t Wave 3 (2009) visually overhauled enough?

Lance: Apart from the new colors etc., there is not that much difference in Windows Live Messenger from MSN Messenger 6.x. Maybe I’m wanting to much but: think of the visual overhaul from Windows 9x to Windows XP, XP to Vista, and Vista to Windows 7—big changes, not these minor “tweaks” we are getting.

mynetx: I see… Apart from the user interface, what new features could Messenger present in five years?

Lance: Well… I don’t know what it could have, but I do know some things I’d like to see. Among the top items on my wish list are (in no particular order):

1. Official Polygamy Support — The ability to sign-in to multiple Messenger accounts from one Windows Live Messenger client, and have separate statuses/personal status messages/display names/display pictures for each account.
2. Tabs (although this can be done in add-ons like Messenger Plus! Live, so not that important to me).
3. Multi-party audio (or even better, video) chats.
4. The ability to export your whole WLM Contact List including the structure (groups, categories, favorites etc.). It’s a real pain when you try and migrate to a new account, as you can now only export and import the contacts, you then have to manually re-sort them in the new account.

mynetx: True, I have recently experienced the need for that, when I changed my Live ID.

Lance: It has taken me 2 years to migrate to a new account for this very reason. I just cant resort/rearrange them all; it’s a pain.

Oh, and “Bring back the MSN video carousel in the UK”, lol.

mynetx: I have always wondered that the “Video Carousel” was in 8.5? *-)

Lance: We had it in the UK when it was introduced in Windows Live Messenger, but it did not last long. It is gone now…

In fact I don’t even know if it made it past WLM 8’s beta.

mynetx: Any bugs that need fixing?

Lance: Yes, here is a “bug” I want fixed: Try adding a Yahoo! contact to your contact list (a localized one, not Yahoo.com) as a buddy. Messenger changes it to Yahoo.com even though you enter the localized one (in my case, Yahoo.co.uk). Thus, you cant add Yahoo! Messenger users who have a localized Yahoo address to your contact list. I have requested this a number of times, still not fixed.

Suggestion No. 2: Get rid of the bloody roll-over flash ads in the contact list! (That’s not a “feature” though.)

mynetx: Interoperability with other IM networks is a great field to improve, in my opinion. Yahoo looks like “hacked” into Messenger, instead of implemented correctly…

Lance: Yes, they need to add support for other Chat / instant messaging clients / protocols: Facebook Chat (as they have a stake in Facebook), definitely Jabber support please. Jabber is an open protocol, so an agreement should not be needed. I could then dump Google Talk for chatting to my MXit contacts.

mynetx: A propos Yahoo, what is your opinion on the final deal to use the Bing engine on Yahoo! websites, after all those never-ending ramblings about a cooperation, search deal, whatsoever?

Lance: Well, Microsoft needs to do something especially in search/online advertising, as Google is way ahead in market share.

mynetx: How does Bing relate?

Lance: I have tried Bing a few times. It is definitely much better than MSN Search/Windows Live Search/Live Search (whatever the last time was, lol). It also seems to be improving Microsoft’s market share. Though, I am wondering if this is because people like it, or if people are just “trying it out” as it is new—only time will tell.

mynetx: Mentioning the word “Butterfly”, what comes into your mind?

Lance: A colorful insect that flies!

mynetx: And adding “Windows Live…”?

Lance: Ahh, lol, I knew what you meant.

mynetx: What comes into your mind? What was so special about this group of exclusive people?

Lance: The Windows Live Butterfly program/group goes way back to the MSN days (hence the groups name being “Butterfly”). It was a group of beta testers who have “excelled” in Beta testing Windows Live products. Participants of the group were chosen by Microsoft and in some cases by those who were already butterflies from testers of Windows Live (and previously MSN) products/services. The group had a private discussion “area” on the Microsoft newsgroups. That’s just one of the benefits of being a member of the group. You can think of it as something similar to the MVP program, although only for MSN/Windows Live products, and lower down the hierarchy.

mynetx: Did you like being a butterfly?

Lance: I certainly did enjoy most of my time being a butterfly. It was a really good experience, not only testing, but also socializing and getting to know those with similar interests as yourself. As with any “cyber-community”, the group had its ups and downs but generally it was a good experience. It’s a shame to see the community go!

I think also what made the community so good was the way main person who managed it as he really helped things out.

mynetx: Let’s bring out a toast on Eric Chen!

Lance: Haha indeed.

mynetx: Please provide two positive and negative comments about any outstanding Windows Live product.

Lance: Hm… I choose Windows Live Mail.

Positives: Contact list/Address book synchronized with Live Messenger—that is my main reason for choosing it over other applications.

Negative: Slow (!), especially in IMAP mail downloading; furthermore it can only synchronize/use Contact list of one Windows Live ID even if you add a different Windows Live ID as account to Live Mail.

— Look how easy it was to think of negatives, and how hard it was to think of positives: it makes Live Mail not look good at all…

mynetx: OK, thanks for these.

Let’s talk a bit about your personal customs. Do you run Windows Live Messenger 24/7? Do you have some kind of a routine with Messenger and the other parts of Windows Live?

Lance: Yes, Windows Live Messenger is on 24/7—as long a PC is on it is running and signed in. Routine? Not really. I usually check if any people I chat to often are online (Messenger Plus! Live Desktop Contacts), see if I want to talk to them. I may then open Live Mail, but as it doesn’t auto-run on startup/login nor auto-run in system tray, I have to do this manually, so I often forget. However, as these are the Windows Live applications I use most, that is usually the order I would do things.

mynetx: Comparing your ideas we talked about before (like UI enhancements, tabs, multiple accounts per endpoint, more IM networks, etc), with Messenger’s current features, which of these might be added in the next release, Wave 4?

Lance: I think more IM network interoperability may be the most likely, especially as we heard rumblings about it for this version (although unconfirmed). Like I said also, Jabber could come as it is an open standard and wouldn’t need any agreements (as with other IMs like AIM).

I’d say UI change is next—but not likely. (Again, by UI change I mean a big change, not minor tweaks/changes.) Tabs would be next, and polygamy last, as I foresee this to be more work.

mynetx: Are you satisfied with the Windows Live services that are provided to you? Why?

Lance: Mostly yes. They just satisfy my communications needs, whether it be IM, social networking or e-mail. They are things I think that can be worked on (as mentioned earlier); but yes, overall I am satisfied.

mynetx: Will Windows Live be able to fill the position as overall Windows (and Office) add-on, especially when looking at Windows 7?

Lance: I think so, it is a good suite of applications for the average computer user. I think it would be better to be just integrated with Windows, but the European Union will not be happy.

mynetx: Windows Live and Office Live, along with cloud power in behind—is this the solution? Better than legacy software?

Lance: That depends on the market, in my opinion. In markets where a decent (that is, broadband) Internet connection is easily available/accessible, it is good; but otherwise it isn’t, no. I think people in Europe/the US forget about computer users in places without broadband Internet connections, not to mention those with no Internet at all.

mynetx: So, is the gap between industry lands (high-tech nations) and economically less strong areas increasing?

Lance: I don’t know whether it is increasing, but I don’t think it’s getting smaller. Take my home country for example, South Africa. Broadband Internet (ADSL) access has only become available to the general public (that is, not business) in the last 3-4 years. Here though (in the UK), it was already very common. Now, in South Africa citizens can get a broadband connection, but at a price: for example, they pay the ISP and phone line (as we do), but they also pay a charge for the phone line to be used for broadband/ADSL. So it costs at least three times as much there, plus they still have ridiculous caps/quotas making only basic net usage possible; whereas here, we are using it for much more. Just imagine cloud computing in places like that…

mynetx: To summarize: using cloud web applications is problematic for regions where no broadband web access is available.

Lance: Exactly! I’m all for it, but I wouldn’t want everything to go “to the cloud” soon as it will leave such nations behind.

mynetx: What is your favorite feature in Messenger?

Lance: Video chat is got to be.

mynetx: Why?

Lance: Being someone that lives in a different country than family and friends he grew up with, it’s good to be able to see and hear them.

mynetx: What was your first impression of Live Mesh? Could it be a new diverse method of file sharing among peers, or could it improve the current system at hand?

Lance: I loved it as soon as I tried it, and I am using it all the time now. It is what Windows Live Messenger Sharing Folders should have been. Well, apparently Mesh is intended to be more than just a file sharing service. I’m yet to see the others though, but it makes file sharing/synchronization available to the masses, for free.

mynetx: We can expect some Mesh love in Windows Live Wave 4, as it will play an important role in the upcoming “Windows Live Devices” service. How could it be connected tighter with the other services? What might we see?

Lance: No idea actually; though, I am excited and looking forward to see what they have planned.

mynetx: Me too. I will tell you as soon as I know more details…

Lance: It looks like Wave 4 will be a better release than Wave 3 (I honestly wasn’t happy with Wave 3 at all.)

mynetx: What was wrong or missing in Wave 3, the 2008-2009 release of Windows Live?

Lance: The beta ran extremely long to me—too long for what we saw as changes. Sure, Movie Maker joined Windows Live; but apart from that and minor visual changes, there wasn’t much. I don’t know, maybe I just expected too much.

mynetx: Do you wish Messenger would have a feature that a third-party IM software already has?

Lance: Well, I don’t use any other IM apps (apart from Google Talk, which is crap considering its features; the only reason I use it is for communicating with MXit people), so I don’t really know what other IM applications offer.

mynetx: Ahh, so you are a loyal Windows Live user?

Lance: (laughes) Not loyal; there is just no real need to use anything else. Most of my contacts are on WLM or Skype, but Skype doesn’t offer anything different that I want in Messenger.

mynetx: As Messenger user, I’m sure you’ve got a good tip that not everybody might know about yet—any tweak, counsel, suggestion, whatever comes into your mind.

Lance: One good tip is allowing two WLM instances to run at the same time. It is a registry setting that needs modifying; the only thing is it won’t auto sign-in to a second account (Live ID). [Read more about this tip soon.]

mynetx: How would you summarize your overall experience with Windows Live in a brief sentence?

Lance: Windows Live services help me keep in touch and share my views/stories.

mynetx: Lance, I found it very interesting to talk with you about all of this!

Lance: I enjoyed it too; thanks for thinking of me as some to interview and for taking the time to do so.

Thanks to thirteen23 labs, Alto Voltaje Design, Bram Vandeperre, Messenger Stuff, BuddyFuse and LiveSino for the images.

When I told her to open device manager with Start, Run…, devmgmt.msc, she stated that “Unknown devices” were listed there, with yellow exclamation marks. I was wondering where to get their drivers, even asked for the original CDs in hopes to grab the needed drivers from there. However, there was one thing I learned tonight: Simply let Windows do the search. My friend right-clicked the unknown device and chose “Update driver…”; then she clicked “Install software automatically”. And voilà: the driver was found—something I would never have expected, as normally the system would have detected the devices automatically.

Surprisingly, this worked even for new devices. When a camera was plugged in, the drive didn’t show up instantly, only an Unknown device. Only when my friend used device manager to install the drivers (without having to browse for the driver file manually; automatic discovery was sufficient), everything worked. Nearly. Because—auto-play doesn’t work; that is, the Scanner and Camera Wizard does not open automatically on plug-in, although the settings in the device properties (“AutoPlay” tab) are correct.

Summary

• Plug & Play does not work. (The “Plug & Play” system service is “Started” and “Automatically”.)
• Manual driver setup with automatic search does work.
• AutoPlay does not work.

Any tips appreciated…

• Restart Messenger. The camera might appear now.
• Doesn’t work? Restart Windows, having the webcam plugged in (if external).
• Is the cable connected correctly?
• Look in “My Computer” (Windows XP) or “Computer” (Windows Vista). Does your camera appear there? Messenger might have a problem with your camera. Contact the Windows Live team, including information about your webcam model.
• Press Win+R. Type “devmgmt.msc”, and look in the appearing “Device Manager”. Your camera is not listed there? Your computer might have problems with either the USB Host Controller or the webcam driver itself.
• Did you recently upgrade Windows? You might need a new driver version. Check your manufacturer’s website for new drivers, using the exact name and model of your webcam. If there is no recent driver—that’s bad.
• Still no luck? If you are using Windows XP: Open Internet Explorer, and navigate to Microsoft Update. Check for “Custom search”, and look if there are any driver upgrades available from the “Hardware” section. If you are using Windows Vista: Use the Windows Update applet in the Control Panel.

It doesn’t work yet? Hmm, *scratches his head*.
Maybe one of you guys got an idea. Feel free to leave a comment.

Thanks to C.N. for the idea to this post!

mynetx: Please tell me a bit about yourself. Is your life directly or indirectly involved with Windows Live?

Kip: I’ve been writing for LiveSide for almost 3 ½ years, since it started in Jan. 2006. Before that I was a beta tester for MSN and Microsoft products, was an original “MSN Butterfly”, and a 3 time MVP for MSN and Windows Live.

I use Windows Live products daily, mostly mail and messenger, and of course Windows Live Writer.

mynetx: Do you think the Windows Live team cares for their users’ demands? Why?

Kip: I think they are as responsive as you can be when your customer base is in the hundreds of millions of users. In some respects that many users makes it more difficult to make changes, as they affect so many people in so many different ways. I do think that Windows Live could do more to be a more agile team. Both the structure of Microsoft and the sheer numbers of users contribute to… make it very difficult to react quickly to market trends.

mynetx: Like a big vehicle is slow in turning around, unlike a small car?

Kip: yes exactly. Steven Sinofsky, Senior Vice President for Windows and Windows Live Engineering, is often said to “make the trains run on time”. Problem is, when everyone has cars and has already left, waiting for the next train, even if it is on schedule, might not matter.

mynetx: Though I think that Microsoft has had its big awakening sometime 2 years ago.

Suddenly Internet Explorer development was “restarted”, and the overall Corporate Identity was renewed, and I think this has also had consequences on Windows Live.

Kip: Yes. Ray Ozzie is working hard to change the culture, but Windows Live is still to slow to react sometimes. That being said, I use Windows Live products every day, and generally like them a lot.

mynetx: If Microsoft took over Facebook, would you be using it then?

Kip: I don’t see why not. I have no problem using Microsoft products.

mynetx: How do you think Yahoo!’s future would have been affected, if the Big Deal would have happened last summer?

Kip: If anything, Yahoo! had an even worse culture for quick reaction than did Microsoft. I think the combined market share would have shaken up the market a bit, but just getting the two companies to work together as one would have been a monumental task, and I think it would have caused a lot of problems.

The new CEO at Yahoo!, Carol Bartz, is working to change their culture too.

mynetx: Within the next five years, where could you picture Windows Live?

Kip: Windows Live is going to benefit from its relationship to Windows 7. But in 5 years I doubt that there will be so much emphasis on which platform you use: are you in the MSFT camp, the Apple camp, the Google camp, etc. Within 5 years the barriers to communicating with some one because you don’t have the same Messenger client should be gone.

mynetx: How?

Kip: Mobile will be much more prevalent; smartphones, data access on phones, etc. Just like now how ridiculous it would be if a Nokia phone couldn’t call an iPhone, it will be much easier to communicate between devices than it is now.

mynetx: Please provide two positive and negative comments about any outstanding Windows Live product.

Kip: Windows Live Mail is a great product, I think. I currently have 9 email accounts loaded, including non-Hotmail accounts and even a Gmail account. It loads them all quickly, presents them handsomely, and handles calendar, contacts, and newsgroups. I struggled before with trying to get Outlook to handle multiple Hotmail accounts (although the new Outlook Connector is better), but now I don’t worry about it.

As for a negative, while I understand the thinking behind Windows Live Essentials, I think tying the updates of all the Windows Live products together was a big mistake. In the last Messenger upgrade, in order to fix a small but somewhat important bug, users had to go through the whole Essentials installer “experience”. It sucked, and it’s stopping some Windows Live products from getting updates they need because of having to update everything at once.

mynetx: Do you run Windows Live Messenger 24/7? Do you have some kind of a routine with Messenger and the other parts of Windows Live?

Kip: Messenger is on when my computer is on, yes. I have the main messenger window open all the time, positioned as a right hand sidebar (where the Vista sidebar would be, which is the first thing I turn off when I set up a computer). Messenger auto loads when the computer is turned on.

mynetx: You don’t like Sidebar?

Kip: no

mynetx: Use your fantasy: how do you think Messenger will look like within the next five years? What new features could it present?

Kip: Well hopefully a much better interface for multiple conversations (tabs!). Also I would like to see the user interface around contacts improve: a better interface than a contact list that you have to scroll down to find someone, click on it, open a window to start a conversation, etc. And you should be able to start conversations with people not in your contact list, in some public areas… similar to what you can do in Twitter now, or even in the new Messenger web toolkit.

I expect that Messenger in general will get to be more phone-like, and phones will get to be more Messenger-like.

mynetx: Comparing these ideas with Messenger’s current features, which of these might be added in the next release, Wave 4?

Kip: I think we’ll see some improvements in Contacts. Somehow I doubt we’ll see tabs, although I could be wrong. Msgr users have been calling for tabs for years without success. Mostly I think you’ll see Messenger and the other Windows Live desktop apps continue to work toward sharing a common interface, and to share common parts.

mynetx: Why is the Windows Live team just ignoring the loud shout for tabs that tons of Messenger users shout since years?

Kip: I wish I knew, but I don’t.

mynetx: Are you satisfied with the Windows Live services that are provided to you?

Kip: Yes. I use multiple Live ID accounts (to separate the work I do on LiveSide from my personal stuff), and it is very easy to manage now. We use Custom Domains for our LiveSide accounts, and it’s great. I really like Windows Live Mail, and Live Writer. Of course I think there could be improvements, but overall I’m happy.

mynetx: What is your favorite feature in Messenger?

Kip: I will tell you about one feature I really miss, and that is the Live Maps activity. It was very useful to be able to share maps, to plan meetings etc. MSN China has recently re-released a version of it in China, so hopefully we’ll see it again.

mynetx: What was your first impression of Live Mesh? Could it be a new diverse method of file sharing among peers, or could it improve the current system at hand?

Kip: I use Live Mesh daily also. I think you will see Live Mesh integrated into Windows Live, and the plan is to introduce some of that in Wave 4. Could Live Mesh become a sort of torrent? I don’t know about that, I think that architecturally maybe it could, but I doubt that Microsoft would allow it to be used as a free form file share.

mynetx: Do you wish Messenger would have a feature that a third-party IM software already has? Besides tabs, that is.

Kip: I don’t use other clients much if at all, so I’m not one to comment.

mynetx: However, as Messenger user, I’m sure you’ve got a good tip that not everybody might know about yet.

Kip: Lol, to me Messenger is like the phone, I don’t think about it much, I just use it. I sure hope photo sharing is improved in Wave 4 though, I find the new way to share photos very cumbersome.

mynetx: And finally, are you working on any project related to Windows Live currently?

Kip: Well we are hoping to be able to integrate the Messenger toolkit into LiveSide. I am not a developer, but we have someone working on it for his site (also Community Server), and we will be working together to see if we can make it happen. Unfortunately Community Server is kind of complicated, and we want the experience for our readers to be a good one, so it’s going kind of slow at the moment.

mynetx: Who works at LiveSide?

Kip: LiveSide is run by myself, Chris Overd, and Harrison Hoffman. We get regular contributions from Sunshine (Cornelia Koopmans), and have a few other contributors as well.

mynetx: LiveSide is a very good news source when you want to be on top of the latest developments and Windows Live news. I want to thank you and the other contributors for the great amount of time, knowledge and research that you put into the site each day, regardless of vacations, making LiveSide what it is today—a must-read!

Is it the same fun for you people running the site as it is for us reading it?

Kip: Yes we have a lot of fun with it

mynetx: I hope the site will continue to do its best to inform us about anything interesting in the Windows Live world. Great that you took your time to discuss “Windows Live and You” with me!

Kip: Happy to do it!

mynetx: Nice to see you! Windows Live and You—that includes some personal questions as well. You could start with describing yourself and your connection with Windows Live, in one sentence.

Jonathan Kay: I am Jonathan Kay and currently a Microsoft MVP for Windows Live Messenger (aka MSN Messenger/Windows Messenger), assisting in Microsoft Messenger related newsgroups since 2001. I also run my own Messenger blog.—Gah, two sentences!

mynetx: An MVP?

Jonathan Kay: [Microsoft] Most Valuable Professional. It’s a yearly award given to people who’ve been identified by Microsoft as making a significant contribution to their community.

mynetx: Ah. So they consider you making significant contributions to the Windows community?

Jonathan Kay: Well, Windows Live community. Prior to their being a “Windows Live” MVP category, it was all bunched in with Windows, but right now it’s separate.

mynetx: Helping other, inexperienced users to get their, for example, Messenger working is interesting work, isn’t it.

Jonathan Kay: It is, not to mention quite satisfying. You also gain a lot of knowledge and experience in other related areas by doing it.

mynetx: Since when are you in the Live business? Tell me a bit about your history.

Jonathan Kay: Well, when I got my first modem 1992-ish, text-based real-time communication attracted me pretty quickly. I spent many hours dialed up to local bulletin board systems just chatting to people in my own city. This fascination carried over to Internet Relay Chat (IRC) when I got Internet access a few years later and then gave way to what we would consider modern instant messaging with ICQ in 1996. In that time span, I met some really extraordinary people which led my interests to obtaining my first MVP award in 98 for Internet Explorer. As IM has evolved, so have I, which brought me to being given the MVP award as a top contributor in the Messenger community in 2001. This has carried on since, all the way to Windows Live Messenger and I’ve continued to meet some exceptionally brilliant people.

mynetx: Like?

Jonathan Kay: I won’t name names because it’s far too easy to forget one and the whole community is just filled with them. Yourself included naturally…

mynetx:

What is your favourite feature in Messenger?

Jonathan Kay: If you mean favourite feature of all time, that would be really difficult to answer since there’s a lot to choose from. Earlier this year, In the brief webcast that was done at the MVP Summit, I mentioned What’s New as my favourite new feature, which is still true, but I had forgotten that MPOP (Multiple Points of Presence) was also an option so I think I’ll go with that here. MPOP is a really well implemented feature and being able to seamlessly move from one client/device/location to another is just excellent. It will be even better once more software/devices support it.

mynetx: What devices are you using MPOP from?

Jonathan Kay: Myself personally, just my desktop, server or laptop. Conversations can just continue as you go off to do something else, or need to reboot one machine, it’s great. But there’s lots of other scenarios that would be very nice too that I know people are just waiting for (like Xbox for instance).

mynetx: And what do you like most in Windows Live at all?

Jonathan Kay: Obviously I need to say Messenger as it’s my “first love” as it were, but there are certainly lots of awesome products under the brand. I think what I like most about everything in general is just how everything works together. For example, if you’re logged into a Hotmail-enabled account in Messenger and the same account in Live Mail, when you receive an e-mail to that account, you’ll be notified in Messenger, Live Mail will immediately have the message ready and if you log into the Hotmail website, it will all be synchronized with the desktop application. Photo Gallery is able to make use of your existing contacts’ information and can publish photos to Live Photos or third party sites (Flickr, Facebook, etc.). There are similar functions across all the products and I’m looking forward to more of this in the future. I certainly don’t believe anyone else has offered this sort of integration story previously, especially not with third party sites and for no cost.

mynetx: True, Windows Live offers unique features—for free. However, I think there are still many good ideas for new features to be implemented into Messenger. What is one thing you’d love most to be added to Messenger?

Jonathan Kay: Oh, most definitely. I have yet to meet anyone who didn’t have their own personal Messenger feature wish list.

Personally, I’d like to see some resources allotted to revisiting and enhancing some of older well used features in Messenger. There is a lot of functionality that has remained relatively unchanged since first introduced that is really in need of updating. A lot of these—custom emoticons, message history, and other core features originally showed up in MSN Messenger 6 (circa 2003) and are really due for some upgrades. Also, because there’s no way I can limit myself to one here, I’d also like to see some options to explicitly control parts of Messenger’s interface. For instance, I would love to be able to decide who and what sign in events specifically generate a toast on my screen.

Of course, the Messenger community provides some great options for overcoming both of these today.

Oh also, I’d like to see group and multi-person functionality continue to evolve more, such as multi-person voice conversations. Okay I’ll stop now!

mynetx: Lol, seems like there is much to do. Do you think any of these will be added in Windows Live Wave 4? If so, which are most likely, in your opinion?

Jonathan Kay: Really hard to say as they’re certainly tight lipped. However I would love to be pleasantly surprised.

mynetx: On to your personal habits… Running Messenger 24/7? Maybe you’ve got kind of a daily routine with Windows Live.

Jonathan Kay: For the most part I leave Messenger running all the time. I have no specific routine, but I certainly make use of a variety of the Live services every day (Messenger, Mail, Spaces, and so on).

mynetx: When you’re using Messenger intensively, I’m sure you’ve got a breaking tip for an “aha” effect. Give me a tip you consider precious

Jonathan Kay: Let’s see, there’s probably better ones, but one unobvious thing is you can drag (the icon of) completed files in the conversation window elsewhere to your desktop, to other conversation windows to resend, or to another application, such as a music player’s playlist to queue up a just transferred song.

mynetx: Hey, great tip! Didn’t know that myself either.

And finally, are you currently working on any Live-related project?

Jonathan Kay: I have a few ideas rattling around in my brain, but I’m not working on anything specifically that’s Live-related presently.

mynetx: Fine! Your last small project you made with PatchWise, was a good idea as well. Did you start right away on the tool for preventing automatic PhotoShare in Messenger, when you read about the patch?

Jonathan Kay: Well I checked to see if someone else had done made anything yet, and they hadn’t, so I thought I would make it easy for everyone.

mynetx: And you did! What download counter do you currently have?

Jonathan Kay: I just let the data accumulate in web logs and use a PowerShell script to extract and do the sum calculations. I haven’t felt the need to do much more than that, as the real reason for my redirect links is just so I can easily move it to another hosting location if I needed to.

mynetx: True… Have anything else to tell my readers?

Jonathan Kay: Yes, if they’ve made it this far, then I appreciate their time going through all this and hopefully it was at least somewhat interesting. And thank you for the opportunity to be on here.

mynetx: No problem—thank you for taking the time to talk with me about Windows Live and You!

Jonathan Kay: You’re very welcome

Then I remembered a feature in the script Music Now Playing, which had impressed me some time ago when I saw it: Online backup, automatic. After that, I played around further with PHP and some JScript, and the result is PrefsBackup, a new Messenger Plus! script (still in beta).

The easy way: PrefsBackup

With this script, backing up your Messenger Plus! settings is as easy as nothing. Follow these simple steps:

1. Download and import PrefsBackup.
2. Choose for which Windows Live IDs (Messenger accounts) you want to enable the script.
3. Read the changelog, and confirm that you understand that the script is still beta.
4. Now open the scripts menu, and choose “PrefsBackup > Backup preferences…”.
5. The first time you do this, you will be asked for a new password and an alternate e-mail address in case you forget it. The password is used to protect your preferences from theft.
6. Oh, and since this is a beta, you will need an invite code once for each Windows Live ID. In the next time, you will see several websites offering a bunch of invite codes, but in case you didn’t catch one: e-mail mynetx Creations at scripts@mynetx.net to apply for an invite code.
   Remember: First-come, first-served.
7. You might also try if one of the following invites still work:
   733da5d3, d26fdbae, d8bd91f8, 57e5c6b1, 828060c0, 53efc6c2, e95e5f75, ba349d68, 85e3e08b, 9f337066

Free download: PrefsBackup 1.0.5
Any questions, ideas, suggestions or problems: mail us!

Microsoft has announced details on the future, the new, Windows Live, and I am bringing them to you like I promised.

Over the coming weeks, the next generation of Windows Live will become available at www.windowslive.com. The new Windows Live experience is enhanced by Microsoft partners with feeds from third-party sites that help you stay up to date on what’s new with friends and family, and see information from other online services such as Flickr, Pandora, Photobucket, Twitter,WordPress and Yelp. Refer downwards to get some details on this.

The Windows Live Web services and applications for the PC are now called Windows Live Essentials. Also Windows Live for mobile will get a revamp.

Windows Live Web services

• Windows Live Hotmail
  • Integration of “What’s New” feed
    After you send an e-mail to a friend, Windows Live displays a page confirming that the e-mail has been sent. If the friend is part of your Windows Live network, you will also see a concise update of the friend’s online activity, on both Windows Live and third-party services.
  • POP access
    You can access your Windows Live Hotmail inbox while offline using Windows Live Mail or Outlook with POP access. Anyone can use just about any e-mail application, whether it is from Microsoft or not.
  • POP aggregation
    This feature offers one place for your e-mail. With POP access in Windows Live Hotmail, any non-Hotmail e-mail account that is POP-enabled (such as Yahoo! Mail Plus, Gmail and AOL) can be imported into Hotmail for convenient, one-stop access. There are options to see all e-mail in one inbox or have each account filtered into a separate folder that users specify and label.
  • Instant Access
    Instant Access is a tool for quickly finding and embedding Web images, restaurant reviews, maps, directions, movie times and more into e-mail messages — without having to leave the compose e-mail page.
  • Instant messaging in Windows Live Hotmail
    The Windows Live Messenger instant messaging service can be used to send and receive instant messages from the Hotmail inbox.
• Windows Live Photos
  The home to your photos on the Web is at http://photos.live.com. You can create Web slide shows and share photos through Windows Live Hotmail, Windows Live Groups, Windows Live Events, Windows Live FrameIt and Windows Live Spaces. You can even see all your photos from Windows Live Photos on most Web-enabled cell phones. Windows Live Photos includes several tools and features such as these:
  • People tagging
    You can identify and tag people in your photos, and see other photos that they are tagged in.
  • Commenting
    You can add comments to photos and see comments friends make.
  • “What’s New” feed
    You can monitor the photos that people in your network post on Windows Live.
  • Shared albums
    You can create albums on Windows Live Groups and give friends permission to add photos, tag them, and collaborate to create a shared album that combines the best photos from all group members.

  

• Windows Live SkyDrive
  Conveniently access all your files with the increased ease and storage capacity from Windows Live SkyDrive, now offering 25GB of online storage and tighter integration with other Windows Live services.
  

  

• Windows Live Profile
  Broadcast key information about yourself from Windows Live and more than 50 partner sites to your Windows Live network. Anything that you do on Windows Live or on select third-party services is automatically reflected on your profile as well as throughout most other services in Windows Live — if you choose to share with your network. You are in control to broadcast your activities to the world, share only with some friends and family, or share with no one at all. The Profile page is also the place to invite your existing friends and contacts from your favorite third-party services, such as LinkedIn, to Windows Live so that they can see your latest updates. You can also choose to publish your activity on more than 50 sites into your Windows Live feed, to allow your network to see updates from all your online activities in a single place.
• Windows Live People
  The People page is for storage and management of your Windows Live contacts. It’s a central address book that contains your contacts from Windows Live Hotmail as well as all the people in your Windows Live network (Windows Live Spaces and Messenger contacts). With Windows Live People, you can invite your contacts from third-party services such as LinkedIn (and more services will be added over time), organize contacts into categories, and assign permissions that put you in control of what your contacts can see about you online. The People page is accessible everywhere in Windows Live through the header, so you can add, invite, follow or connect with your contacts wherever you are in Windows Live. You can also chat with your IM contacts directly from the page with Windows Live Messenger for the Web.
• Windows Live Spaces
  With the newest version, Microsoft has focused on improving the experience by making the fonts easier to read, removing advertisements and generally improving the user interface.
• Windows Live Sync
  Formerly known as Windows Live FolderShare, the new Windows Live Sync enables you to keep your files and folders synchronized across PCs and Macs. The new features include Windows Live ID integration for a unified sign-on experience and functional enhancements such as Recycle Bin integration for easy file recovery and Unicode support for working with files from an even broader range of formats.

Windows Live Essentials

• Windows Live Messenger
  There are some fresh images about the new Messenger. Look here:
  

  <a href="http://video.msn.com/video.aspx?vid=c1b27998-9f2a-4795-8f87-c034ca04a963" target="_new" title="Windows Live Messenger">Video: Windows Live Messenger</a>

Windows Live for mobile

• Windows Live Hotmail for mobile
  Some of the new features, scheduled for release in early 2009, follow:
  • Mail search
    Ability to search within your e-mail
  • Rich e-mail
    HTML rendering of e-mail, including embedded images and links
• Windows Live Messenger for mobile
  Web-, client- and SMS-based IM from your mobile device
• Windows Live Photos for mobile
  Web-based photo viewing, upload and sharing. Client-based photo upload.
• Windows Live Profile for mobile
  It offers Web-based access to view and update your information and connect with others.
• Windows Live People for mobile
  Integrated contacts in mobile phone address book for supported devices. Web-based hub to access contacts. SMS-based search for contact info.
• Contact search
  Search for contacts in your contact list using your phone’s Web browser.
• Get Contact Information
  Send SMS to a Windows Live SMS shortcode to look up a contact’s information (coming early 2009).
• Windows Live Spaces for mobile
  Web-based access to personal Web page and blogging
• Windows Live Calendar for mobile
  SMS-based access to today’s and tomorrow’s appointments
• Get calendar
  Send SMS with “today” or “tomorrow” to a Windows Live SMS shortcode and get your calendar for the day (coming early 2009).

<a href="http://video.msn.com/?mkt=en-US&#038;playlist=videoByUuids:uuids:ed82b0bc-81a1-417e-8db6-cedad0d078b9&#038;showPlaylist=true&#038;from=msnvideo" target="_new" title="Windows Live">Video: Windows Live</a>

Images, Videos: LiveSide.net, Windows Live Wire