Messenger problems: How to solve error code 8e5e0713

Jo Michael — Tue, 21 Jul 2009 10:00:15 +0000

Here is now to solve error code 8e5e0713 when you try to sign in to Messenger. In short, you have to configure your firewall correctly. Let’s have a look at the single steps.

Check your firewall settings. Messenger should be white-listed there to work properly.
- If you are using Windows Firewall, try the following.
  - Windows XP:
    Click Start, Control Panel, Windows Firewall.
  - Windows Vista or Windows 7:
    Click Start, Control Panel, Security, Windows Firewall, Change settings.
- Switch to the Exceptions tab and check if there is a checked entry Windows Live Messenger. If there isn’t any, check the checkbox, adding Messenger as exception.
- Now click OK, and try to sign in to Messenger.
If it still doesn’t work, you will have to re-install Messenger.
- First uninstall Messenger. Being a Windows XP user, do this:
  - Click Start, Control Panel, Add and Remove Programs.
  - A list of installed applications appears.
  - Click Windows Live Essentials, and choose Change/Uninstall.
  - A wizard for uninstalling Messenger opens.
- If you are using Windows Vista or Windows 7, uninstalling works like this:
  - Click Start, Control Panel, Programs, Uninstall program.
  - A list of installed applications appears.
  - Click Windows Live Essentials, and choose Change/Uninstall.
  - A wizard for uninstalling Messenger opens.
- Now re-install Messenger. Visit http://download.live.com/messenger to get details.
- After the setup, reboot your computer.

Don’t forget: if all these steps did not help you, talk to the Windows Live support at http://support.live.com/ and they will be glad to help you out.

Source: http://messengermaximal.spaces.live.com/Blog/cns!40F43EC9BA81D814!5961.entry

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Messenger problems: How to solve error code 8e5e0713