Some of you have problems while trying to sign in to Messenger, receiving error code 81000306. Let’s take a look at the solution.
- Open the Messenger status website at http://status.messenger.msn.com/Status.aspx . If you see a green check there, that means that the Messenger service is running, and you can continue with the next step. If the service is not running properly, check back later, until it is running. Continue with the next step then.
- Delete the Windows Live Messenger proxy settings.
- Start Messenger.
- Open the menu next to your display name, and click Options.
- In the left column, choose Connection.
- At Connection settings, click the button Advanced settings.
- Delete the SOCKS entries.
- Click OK, then again OK.
- After you have deleted the proxy settings, retry to sign in to Messenger. If it still doesn’t work, continue with the next step.
- If you are using Windows Vista, disable the auto-tuning feature.
- Click Start, All Programs, Accessories.
- Right-click the entry Command Prompt, and choose Run as administrator.
- When Windows prompts for your consent, click Continue.
- Now enter the following line in the command prompt, and press Enter:
netsh interface tcp set global autotuninglevel=disabled - Note: using this command, you are disabling the Windows auto-tuning feature.
- Now retry to sign in to Messenger.
- If it still doesn’t work, re-enable the auto-tuning feature by repeating the preceding steps, yet typing this line instead:
netsh interface tcp set global autotuninglevel=normal
- If you are using Windows Vista and a router (e.g. made by Linksys, Netgear, D-Link) to connect to the Internet, visit your manufacturer’s website to check for updates to your router’s firmware.
If these steps do not resolve your problem with Windows Live Messenger error code 81000306, please refer to http://support.live.com/ to get further support.
Source: http://messengermaximal.spaces.live.com/Blog/cns!40F43EC9BA81D814!5276.entry
20 comments Comments Feed
# 29 Aug 2009 Saturday 09:13
tnx.. this fixed my (netsh interface tcp set global autotuninglevel=disabled) live messenger in win7 connection problem.
# 24 Sep 2009 Thursday 14:31
Many thanks! Problem with live messenger on Vista now resolved thanks to netsh interface tcp set global autotuninglevel=disabled.
# 25 Oct 2009 Sunday 22:13
thankx i have win vista and the dos order is fix my msn
thank you a lot
# 03 Apr 2010 Saturday 22:47
esta amlo el mensengeer no me abre ke puedo haser
# 04 Apr 2010 Sunday 11:03
how did I get that problem anyway ?
it is to difficult to solve that problem with this manual,
and I refuse to adjust any vista settings just to solve a
problem I didn’t inflict in the first place.
my other MSN account works fine so why this problem and the sudden need
to make dangerous changes in my settings ?
who ensures me after these changes something else
would not be influenced or damaged ?
# 04 Apr 2010 Sunday 16:56
sorry, i cannot login in after the steps. But i can sign in with another account.
# 04 Apr 2010 Sunday 18:19
Hey i cant find the green check option…… and how to solv the problem with windows XP ?????
Could anyone plz help me out ?????
# 04 Apr 2010 Sunday 18:19
Hello Thomas,
Thanks for the info! However, you can go to http://windowslivehelp.com/. If there is anything wrong, a yellow warning bar will appear on that site.
# 04 Apr 2010 Sunday 18:50
I followed all the steps and I’m still getting the same error message and haven’t been able to sign in for hours although I could this morning, with no problem then …
# 04 Apr 2010 Sunday 19:06
More information about solving this error can be found at http://windowslivehelp.com/solution.aspx?solutionid=a98f0a08-91cb-40f7-ab9c-c51984e8c9d8.
# 04 Apr 2010 Sunday 23:22
still doesn’t works.. i have windows xp
# 05 Apr 2010 Monday 19:18
nopes, It did not help me, I am still unable to sign in to messenger. getting the same error, have tried everything except uninstalling it,.
# 06 Apr 2010 Tuesday 11:44
http://account.live.com/
# 13 Apr 2010 Tuesday 14:16
hola .. I have a problem when I start messenguer secion in a few seconds and closes again and uninstalled it three times and reinstalled it but still preoblema already look at this virus but does not want to know how I can do or what page I can go .. thanks
# 15 Apr 2010 Thursday 15:48
hello….
my problem is when i start sign msn , its open but when i chat with other i cannot recive their reply>>>
thanks
# 15 Apr 2010 Thursday 15:51
in addition , when i sign , it’s appear a messeage there is invalid in IP
# 15 Apr 2010 Thursday 19:07
it should be easily, but for me it isn’t.
when i click at this site: http://status.messenger.msn.com/Status.aspx
starts another site: http://windowslive.com/desktop/messenger << at this site don't have nothing about STATUS, if it's online or offline. So my trouble starts here… then, i did everything that this post said and nothing happend, ah i'm using XP Professional.
So please, if you can help me, send me an email i really need my messenger.
Thanks.
# 20 Apr 2010 Tuesday 14:38
krijg geen verbinding waarom
# 15 Jun 2010 Tuesday 22:00
no puedo ingresar al msn se cuelga y nose por q