Messenger problems: Solving Messenger error code 81000306 at sign-in

Add a comment April 3rd, 2010
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Some of you have problems while trying to sign in to Messenger, receiving error code 81000306. Let’s take a look at the solution.

  • Open the Messenger status website at http://status.messenger.msn.com/Status.aspx . If you see a green check there, that means that the Messenger service is running, and you can continue with the next step. If the service is not running properly, check back later, until it is running. Continue with the next step then.
  • Delete the Windows Live Messenger proxy settings.
    • Start Messenger.
    • Open the menu next to your display name, and click Options.
    • In the left column, choose Connection.
    • At Connection settings, click the button Advanced settings.
    • Delete the SOCKS entries.
    • Click OK, then again OK.
    • After you have deleted the proxy settings, retry to sign in to Messenger. If it still doesn’t work, continue with the next step.

  • If you are using Windows Vista, disable the auto-tuning feature.
    • Click Start, All Programs, Accessories.
    • Right-click the entry Command Prompt, and choose Run as administrator.
    • When Windows prompts for your consent, click Continue.
    • Now enter the following line in the command prompt, and press Enter:
      netsh interface tcp set global autotuninglevel=disabled
    • Note: using this command, you are disabling the Windows auto-tuning feature.
    • Now retry to sign in to Messenger.
    • If it still doesn’t work, re-enable the auto-tuning feature by repeating the preceding steps, yet typing this line instead:
      netsh interface tcp set global autotuninglevel=normal
  • If you are using Windows Vista and a router (e.g. made by Linksys, Netgear, D-Link) to connect to the Internet, visit your manufacturer’s website to check for updates to your router’s firmware.

If these steps do not resolve your problem with Windows Live Messenger error code 81000306, please refer to http://support.live.com/ to get further support.

Source: http://messengermaximal.spaces.live.com/Blog/cns!40F43EC9BA81D814!5276.entry

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  1. August 29th, 2009 at 09:13 | #1
    sten

    tnx.. this fixed my (netsh interface tcp set global autotuninglevel=disabled) live messenger in win7 connection problem. :-)

  2. September 24th, 2009 at 14:31 | #2
    Geri

    Many thanks! Problem with live messenger on Vista now resolved thanks to netsh interface tcp set global autotuninglevel=disabled.

  3. October 25th, 2009 at 22:13 | #3

    thankx i have win vista and the dos order is fix my msn
    thank you a lot

  4. April 3rd, 2010 at 22:47 | #4
    may

    esta amlo el mensengeer no me abre ke puedo haser

  5. April 4th, 2010 at 11:03 | #5
    Wishnerd

    how did I get that problem anyway ?
    it is to difficult to solve that problem with this manual,
    and I refuse to adjust any vista settings just to solve a
    problem I didn’t inflict in the first place.
    my other MSN account works fine so why this problem and the sudden need
    to make dangerous changes in my settings ?
    who ensures me after these changes something else
    would not be influenced or damaged ?

  6. April 4th, 2010 at 16:56 | #6
    nomad

    sorry, i cannot login in after the steps. But i can sign in with another account.

  7. April 4th, 2010 at 18:19 | #7
    Dvy

    Hey i cant find the green check option…… and how to solv the problem with windows XP ?????
    Could anyone plz help me out ?????

  8. April 4th, 2010 at 18:19 | #8

    Hello Thomas,
    Thanks for the info! However, you can go to http://windowslivehelp.com/. If there is anything wrong, a yellow warning bar will appear on that site.

  9. April 4th, 2010 at 18:50 | #9
    nix

    I followed all the steps and I’m still getting the same error message and haven’t been able to sign in for hours although I could this morning, with no problem then …

  10. April 4th, 2010 at 19:06 | #10

    More information about solving this error can be found at http://windowslivehelp.com/solution.aspx?solutionid=a98f0a08-91cb-40f7-ab9c-c51984e8c9d8.

  11. April 4th, 2010 at 23:22 | #11
    kyo

    still doesn’t works.. i have windows xp

  12. April 5th, 2010 at 19:18 | #12

    nopes, It did not help me, I am still unable to sign in to messenger. getting the same error, have tried everything except uninstalling it,.

  13. April 6th, 2010 at 11:44 | #13

    http://account.live.com/ :)

  14. April 13th, 2010 at 14:16 | #14
    jorge

    hola .. I have a problem when I start messenguer secion in a few seconds and closes again and uninstalled it three times and reinstalled it but still preoblema already look at this virus but does not want to know how I can do or what page I can go .. thanks

  15. April 15th, 2010 at 15:48 | #15
    sara

    hello….
    my problem is when i start sign msn , its open but when i chat with other i cannot recive their reply>>>
    thanks

  16. April 15th, 2010 at 15:51 | #16
    sara

    in addition , when i sign , it’s appear a messeage there is invalid in IP

  17. April 15th, 2010 at 19:07 | #17
    Pedro

    it should be easily, but for me it isn’t.
    when i click at this site: http://status.messenger.msn.com/Status.aspx
    starts another site: http://windowslive.com/desktop/messenger << at this site don't have nothing about STATUS, if it's online or offline. So my trouble starts here… then, i did everything that this post said and nothing happend, ah i'm using XP Professional.
    So please, if you can help me, send me an email i really need my messenger.
    Thanks.

  18. April 20th, 2010 at 14:38 | #18

    krijg geen verbinding waarom

  19. June 15th, 2010 at 22:00 | #19
    maggy

    no puedo ingresar al msn se cuelga y nose por q

  1. |
    April 3rd, 2010 at 17:10 | #1

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