Messenger problems: Your login data can’t be remembered?

Windows Live Messenger 2009If Messenger doesn’t remember your e-mail address or your password, then you have installed both Windows Live Messenger and Yahoo Messenger. You have to revert a registry setting that has been changed while Yahoo Messenger was installing. Then you will be able to store your sign-in credentials again. Here is how it works:

  1. Open the registry.
    • Windows XP: Click Start, Run. Enter regedit, then click OK.
    • Windows Vista: Click Start, type regedit into the search box, then press Enter.
  2. Now open the folder User Shell Folders. Use the following path: HKEY_CURRENT_USER/Software/Microsoft/Windows/CurrentVersion/Explorer/User Shell Folders.
  3. Now, a list with several entries appears on the right side. Double-click AppData.
  4. At Value, enter the following and click OK:
    • Windows XP: %USERPROFILE%\Application Data
    • Windows Vista: %USERPROFILE%\AppData\Roaming
  5. In Windows Vista, do the same for the entry Local AppData with its value %USERPROFILE%\AppData\Local.
  6. Close Windows Registry Editor, and reboot your computer.

Source: http://messengermaximal.spaces.live.com/blog/cns!40F43EC9BA81D814!8064.entry




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  1. December 29th, 2009 at 00:16 | #1
    john

    hey thanks for your blog in fixing messenger where log in details cant be rememberd. Finally fixed the problem thanks to you. A great help!

  2. December 30th, 2009 at 01:53 | #2
    frenchy

    hello!! i need some help!! i meet messenger problems!! when i loaded windows live, i have lost all my contact list!! i want to get back it but it doesn’t work!! please help me! ( oh sorry for my english bcuz im french!! :s)

  3. December 31st, 2009 at 11:07 | #3
    theo

    ik kan niet meer in mij hotmail.com komen hoe kan ik daar weer in komen ik heb nu een andere mail aan gemaakt zodat u mijn een bericht kan sturen die ik kan openen en dat is [email protected] dus ik kan niet meer in mijn email komen [email protected] zou u mij daar een bericht van kunnen geven naar [email protected] hoop op uwe medewerking
    Vr.Gr.Theo

  4. December 31st, 2009 at 21:23 | #4
    Klaus Neumann

    Hello Frenchy,
    Losing your contact list is a known bug of Messenger 2009. Please verify that your contacts are still there, at http://people.live.com/ . If you need further help, please contact the Windows Live support at https://support.live.com/?mkt=fr-fr .

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